CUSTOMER CARE

Found a pour labs pet?  Click the house icon at the bottom of your screen.

Need to activate a new pet tag? Click the lightning bolt icon at the bottom of the screen. 

Just lonely and want to chat? Send us a message below and we will get back to you ASAP.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

408-837-2337

or send us an email to:

info@pourlabs.com

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If this is something you are seriously considering we will work with you to make sure that you are happy with your purchase.

FAQ

Do you provide International delivery?

 

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How do I return an item?

 

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What is your returns policy?

 

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How do I track my order?

 

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How can I contact your couriers?

 

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What are your delivery options?

 

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